Shipping Policy
Fast, reliable delivery across India
Pan India
Delivery
5-7 Days
Standard Delivery
Free Above ₹999
Shipping Charges
Secure
Packaging
At PITALAM, we ensure your brass products are delivered safely and on time. We partner with trusted courier services to provide reliable shipping across India.
Shipping Coverage
Pan India Delivery
We deliver to all states and union territories across India, including metro cities, towns, and remote areas.
Delivery Timeframes
Standard Delivery
- • Metro Cities: 3-5 business days
- • Other Cities: 5-7 business days
- • Remote Areas: 7-10 business days
Express Delivery
- • Metro Cities: 2-3 business days
- • Other Cities: 3-4 business days
- • Availability: Select locations only
Note: Orders are processed within 24-48 hours of confirmation.
Shipping Charges
Free Shipping
Orders above ₹999
Standard Shipping
Orders below ₹999
Express Shipping
Priority delivery (select locations)
Order Processing
Processing Time
Orders are processed within 24-48 hours of confirmation (excluding weekends and public holidays).
Order Confirmation
You will receive an order confirmation email with your order details and estimated delivery date.
Shipping Confirmation
Once shipped, you will receive a shipping confirmation email with a tracking number to monitor your delivery.
Secure Packaging
We take extra care in packaging our brass products to ensure they reach you in perfect condition:
- • Each item is wrapped in bubble wrap
- • Packed securely in sturdy boxes
- • Fragile items are marked appropriately
- • Eco-friendly packaging materials used
Track Your Order
You can track your order using the tracking number provided in your shipping confirmation email.
Track on our website
Use the tracking ID provided in your email
Note: Tracking information may take 24-48 hours to update after shipping.
International Shipping
Currently, we ship exclusively within India. We're working on expanding our international shipping services. Stay tuned for updates!
Important Information
Delivery Attempts: Our courier partners will make up to 3 delivery attempts. After that, the package will be returned to us.
Address Changes: Please ensure your shipping address is correct. Changes after shipping may incur additional charges.
Delivery Delays: In case of unforeseen circumstances (natural disasters, strikes, etc.), delivery may be delayed. We'll keep you informed.
Contact Information: Ensure your phone number and email are correct for delivery updates and coordination.
Shipping Support
Have questions about your shipment? Our support team is here to help.
We typically respond within 24-48 hours during business days.
Shipping Summary
| Service | Delivery Time | Charge |
|---|---|---|
| Free Shipping | 5-7 business days | Free (₹999+) |
| Standard | 5-7 business days | ₹99 |
| Express | 2-3 business days | ₹199 |